Privacy Policy

abilitum (hereinafter referred to as "we") respects and protects your privacy rights when using the abilitum.com website (hereinafter referred to as "this website"). This policy aims to clearly explain how we collect, use, store, and protect your personal information, as well as your rights regarding personal information, to ensure that your privacy is fully protected.

Types of Personal Information Collected To provide you with a complete "digital product selection-ordering-delivery-after-sales service" experience, we may collect the following necessary personal information, and only the "minimum information required to provide the service":

Identity and Contact Information: Name, email address (such as a personal email address other than service@abilitum.com), and telephone number (if you choose telephone communication) provided during registration or order placement, for identity verification and order notification.

Order and Delivery Information: Shipping address (including postal code), payment-related information (only payment results are collected; sensitive data such as bank card numbers and payment passwords are not stored), order number, and the model and specifications of the purchased digital product.

Account Information: Username and password set during registration on this website (encrypted and stored; we cannot view the original password).

Usage Information: Type of device used to access this website (… Mobile phone/computer), browser model, access time, digital product pages viewed, and added items to cart, used to analyze user preferences and optimize website experience (optional function, can be turned off).

Other Information: Product photos (e.g., return status) and suggestions submitted via customer service emails, used to address specific needs.

Purpose of Use of Personal Information We will only use your personal information for lawful, necessary, and explicit purposes, including:

Order Fulfillment: Confirming order information, arranging logistics and delivery, and sending order status notifications.

Customer Support: Responding to product inquiries (e.g., compatibility issues) and handling after-sales matters (e.g., returns and exchanges).

Product and Service Optimization: Improving product selection based on browsing and purchase history (e.g., increasing inventory of popular accessories) and optimizing website functionality.

Security and Compliance: Identifying fraudulent orders (e.g., orders with unusual addresses) and complying with relevant U.S. laws and regulations. Restrictions on Personal Information Sharing and Disclosure

We promise not to sell or rent your personal information to unrelated third parties. We will only share information with our partners in the following necessary circumstances, and require them to assume confidentiality obligations:

Logistics Service Providers: Sharing your name, delivery address, and contact number, solely for the purpose of completing product delivery.

Payment Institutions: Sharing order amounts and payment status; sensitive payment information is directly encrypted by the payment institution.

Legal Requirements: When information needs to be disclosed due to legal requirements from judicial or administrative authorities (such as fraud investigations), we will cooperate to the extent permitted by law and make every effort to notify you.

Personal Information Security Measures
We adopt multi-layered technical and management measures to protect your personal information from disclosure, tampering, and misuse:

Data Encryption: Sensitive information such as account passwords is stored in encrypted form.

Access Control: Only essential personnel (such as order processing and customer service personnel) can access your personal information. Information must be disclosed and a confidentiality agreement signed.

Security Monitoring: Regular website system security scans are conducted to prevent network attacks and data breaches.

Your Rights Regarding Personal Information
You can exercise your rights related to your personal information at any time through the following methods:

Access and Modification: Log in to your account to view and modify information such as your name and shipping address (payment information must be modified through the payment institution).

Delete Information and Cancel Account: Apply to cancel your account at service@abilitum.com. We will delete the relevant information within 15 business days (except where required by laws and regulations).

Unsubscribe from Marketing Promotions: Click "Unsubscribe" in marketing emails or turn off "Marketing Notifications" in your account settings to stop receiving emails promoting new products, etc.

Policy Updates and Notifications
This Privacy Policy may be updated due to changes in U.S. laws and regulations or adjustments to the services of this website. Updates will be posted on the "Privacy Policy" page of this website and marked with the "Last Updated Date". If there are significant changes to the policy (such as an increase in the types of information collected or a change in the purpose of use), we will notify you through website announcements or your registered email address.

Questions and Complaints
If you have any questions about the collection or use of your personal information, or believe that your privacy has been violated, please send an email to service@abilitum.com. We will contact you within three business days and provide a solution.